1. Information We Collect. We collect personal information you voluntarily provide: name, email, phone, military branch, VA disability rating, and conditions. We do not collect Social Security numbers, VA login credentials, or financial account information.
2. How We Use It. To provide education and coaching services; communicate about your inquiry; send relevant content (with consent); improve services; comply with legal obligations.
3. Sharing. We do not sell, rent, or share your information for marketing. We may share with: service providers under confidentiality agreements; legal authorities when required; with your written consent.
4. Security. We use industry-standard measures including SSL/TLS encryption, secure document handling, and access controls.
5. Document Handling. Documents you share are handled confidentially, stored securely, used solely for coaching, and destroyed after a reasonable retention period.
6. Your Rights. Access, correct, delete your information; opt out of marketing; withdraw consent anytime.
7. Cookies. We may use cookies and analytics. You may disable cookies in browser settings.
8. Children. Services not directed to individuals under 18.
9. Changes. Updates posted on this page with revised date.
10. Contact. info@ratingsprime.com or 305-897-2805.